GENERAL DATA PROTECTION REGULATION

What Data is Collected

Personal information such as your name, address, telephone number, email, doctors contact details, medical history and reasons why you are seeking nutritional therapy.

How we Collect your Data

When you register online or contact me in person your data is collected and processed. I may also receive your data indirectly via a referral and when you use or view my website via your browser’s cookies. All data contained within the initial case taking document will be collected and stored as stated.

How your Data is Used and Stored

Your data is used to contact you and to help determine a treatment plan. Personal details are stored securely, both electronically and in paper format. Confidential notes are made after each session and stored in a locked cabinet. One year after your last session all your contact details will be deleted. However, to adhere to guidelines, I will hold your notes for six years after your last session, after which they will be destroyed. It may be necessary to share your data with a third party if I feel you or someone else is at risk of significant harm; this would be discussed with you beforehand. I do however have a legal obligation to break confidentiality regarding serious illegal activity.

Your Data Protection Rights

You have the right to request copies of your personal information that you believe to be inaccurate. You have the right to request that your personal data be erased under certain circumstances; this includes all information that is no longer necessary to hold, unless there is a legal obligation to do so. You also have the right to object to the processing of personal data under certain conditions. If you request any of the above, please allow one month for a response.

Contacting the Information Commissioners Office

You have the right to lodge a complaint with the Information Commissioners Office (ICO) if you are not satisfied with how your data has been handled. https://ico.org.uk/make-a-complaint/data-protection-complaints/